Introduction
FellowMap ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use the FellowMap mobile application (the "App").
Information We Collect
1. Personal Information You Provide
When you use FellowMap, you may provide us with:
- Account Information: Email address for authentication and login
- Family Profile Information: Family name, member names, phone numbers, email addresses, family photos, and home addresses
- User-Generated Content: Any information you choose to share within your community
2. Location Information
- Precise Location Data: With your permission, we collect your device's location to:
- Display your position on the map
- Calculate distances between you and other families
- Show families near your location
- You can disable location access in your device settings at any time
- Location data is only used within the App and is not shared with third parties
3. Automatically Collected Information
- Device Information: Device type, operating system version, unique device identifiers
- Usage Data: App features you use, actions you take within the App
- Log Data: Error logs and performance data for debugging and improving the App
How We Use Your Information
We use the collected information to:
1. Provide App Functionality
- Display family profiles and member information within your community
- Show family locations on an interactive map
- Enable search functionality to find families and members
- Allow you to update your family profile
2. Improve the App
- Analyze usage patterns to enhance user experience
- Fix bugs and technical issues
- Develop new features
3. Communication
- Send verification codes for login
- Notify you of important updates or changes to the App
- Respond to your inquiries and support requests
Information Sharing and Disclosure
Within Your Community
- Shared with Members: Your family profile information (name, photo, address, member details, contact information) is visible to all members of your organization who have access to FellowMap
- Administrator Access: Organization administrators have the ability to:
- View all member profiles within their organization
- Update member information to correct errors or assist with technical issues
- Modify organization roles (admin, staff, member, child, visitor)
- Delete family profiles when necessary
- All administrative actions are performed to maintain accurate organization records and provide technical support
- Administrators are expected to use these privileges responsibly and only for legitimate organizational purposes
- Staff Access: Organization staff members can view most member information but have limited editing capabilities compared to administrators
With Third Parties
We do NOT sell, rent, or trade your personal information to third parties. We may share information with:
- Service Providers: Cloud hosting services (for data storage), authentication services, and email delivery services that help us operate the App
- Legal Requirements: When required by law, legal process, or government request
- Safety and Security: To protect the rights, property, or safety of FellowMap, our users, or others
No Marketing or Advertising
- We do not use your information for marketing purposes
- We do not share your data with advertisers
- We do not display third-party advertisements in the App
Data Security
We implement reasonable security measures to protect your information:
- Encryption: Data transmission is encrypted using industry-standard SSL/TLS protocols
- Secure Authentication: Email verification and secure login processes
- Access Controls: Limited access to personal data by authorized personnel only
- Regular Updates: We regularly update our security practices
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
Access and Update
- You can view and update your family profile information at any time within the App
- Navigate to the Profile tab to manage your information
Location Permissions
- You can enable or disable location access in your device settings
- Disabling location will limit some App features (distance calculations, map positioning)
Account Deletion
- To delete your account and associated data, contact your administrator
- Upon deletion, your personal information will be removed from our systems within 30 days
Data Portability
- You may request a copy of your personal data by contacting your administrator
Children's Privacy
FellowMap is designed for family use and may include information about children as part of family profiles. We do not knowingly collect personal information directly from children under 13. Parents and guardians are responsible for managing family profile information, including information about minors.
Data Retention
We retain your information for as long as:
- Your account is active
- Needed to provide you with the App services
- Required by law or for legitimate business purposes
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.
International Data Transfers
Your information may be transferred to and stored on servers located outside your country of residence. By using FellowMap, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes:
- We will update the "Last Updated" date at the top of this policy
- For material changes, we will notify you through the App or by email
- Your continued use of the App after changes indicates acceptance of the updated policy
Third-Party Services
The App may contain links to third-party services (such as Apple Maps for directions). These services have their own privacy policies. We are not responsible for the privacy practices of third-party services.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights:
- Right to Know: Request information about data we collect and how it's used
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: We do not sell personal information
- Non-Discrimination: We will not discriminate against you for exercising your rights
To exercise these rights, contact your administrator.
European Union Privacy Rights (GDPR)
If you are in the European Union, you have additional rights:
- Right of Access: Obtain confirmation of data processing and access to your data
- Right to Rectification: Correct inaccurate personal data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing of your personal data
To exercise these rights, contact your administrator.
Legal Basis for Processing (GDPR)
We process your personal information based on:
- Consent: You have given explicit consent for processing your personal data
- Legitimate Interests: Processing is necessary for our legitimate interests in providing and improving the App
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:
FellowMap Support
Email: bill@gohomestudy.com
Administrator: Contact your local administrator for data-related requests
Organization Responsibility and Administrator Duties
FellowMap is provided to your organization as a tool for community connection. Your organization and its administrators are responsible for:
Administrator Responsibilities
- Data Accuracy: Maintaining accurate and up-to-date member information
- Privacy Protection: Using administrative privileges only for legitimate purposes such as:
- Correcting obvious data errors
- Assisting members who cannot update their own information
- Responding to member support requests
- Managing organizational roles appropriately
- Transparency: Being transparent with members about administrative access and modifications
- Confidentiality: Treating all member information as confidential and not sharing it outside authorized purposes
Organization Obligations
- Managing user access and permissions appropriately
- Ensuring administrators use their privileges responsibly
- Handling data access and deletion requests from members
- Notifying members of any significant changes to their information when appropriate
- Complying with applicable privacy laws and regulations
Member Awareness
By using FellowMap, you acknowledge and agree that:
- Organization administrators can view and modify your profile information
- Such access is necessary for effective community management and technical support
- You can contact your administrator if you have concerns about how your data is being managed
- You can request information about any modifications made to your profile
Privacy Policy Summary
What we collect:
- Email for login
- Family profile information (name, photo, address, contacts)
- Location data (with permission)
- Device and usage information
How we use it:
- Display family information within your community
- Show families on a map
- Enable search and profile updates
- Improve the App
Who we share with:
- Members of your community (your profile)
- Administrators (for management)
- Service providers (for App operation)
- We do NOT sell your data to third parties
Your rights:
- View and update your information
- Control location permissions
- Request account deletion
- Access your data
Contact: bill@gohomestudy.com or your administrator